Frequently Asked Questions

When you deal with a bank or building society directly, the majority of them are not allowed to offer you advice, they are only permitted to offer you information on the products they offer. Unlike the banks that are single tied, JF Financial Associates are Whole of Market, so depending on your specific client profile like income into the home, current debts, your credit history, the loan to value required, product flexibility and the other individual requirements, we offer you ADVICE and RECOMMENDATIONS based on the most suitable mortgages and products that best suits you as an individual.

We deal with and assess all the lenders at the same time for you, as all lenders criteria varies greatly and so they do not treat all customers the same.

We know who offers what and can give you the advantage of choice. For our client’s convenience, the majority of our services are offered over the phone, which means you can complete your entire mortgage shopping and applications within the comfort of your home. If we do move forward with a purchase or re-mortgage, there is very little work on your part. We have a team that will take care of the online applications for you, the processing of these applications, and the instructing of solicitors and valuations if required. We will then keep you regularly update on your case’s progression.

Some brokers charge a flat fee or hourly rate for their services, while others are paid a commission by the lender. In some cases, brokers may receive both a fee from the client and a commission from the lender.

At JF Financial Associates, we do charge a fee for our advice and processing service. This fee can be up to 1% of the loan amount, but in practice, it’s tailored to each individual client and the complexity of the transaction. For example, our fees typically range from a free initial consultation to £594.00 for a purchase or remortgage with a new client (including Buy to Let cases). Further details can be found in our term of business document.

That said, we always start with a free initial chat. This gives us the opportunity to understand what you’re looking to achieve and to explain how we work, including our service offering, fee structure, and how we access the market on your behalf.

If, after this conversation, you’re happy to proceed, we’ll arrange a follow-up appointment and take it from there.

No, we’re not! JF Financial Associates are Whole of Market. We offer advice from the whole of market, so can offer you access to mortgage deals and offers from a large number of different banks, building societies and mortgage lenders not available on the high street.

We help you seek mortgages for investment purchases and re-mortgages (buy to let), first time buyers, next time buyers, debt consolidation re-mortgages, offset mortgages, residential re-mortgage, fixed rate mortgage, tracker rate mortgage, discounted mortgage, repayment mortgage or interest only mortgage. We specialise in clients with poor credit histories or a weak credit history and who need a credit repair mortgage or adverse mortgage.

PLEASE NOTE – Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

The Financial Conduct Authority do not regulate some buy-to-let mortgages.

Yes, we are an approved Mortgage Broker in Norwich and have been registered with the Financial Conduct Authority. JF Financial Associates is a trading style of Lifetime Wealth Management Ltd, which is an appointed representative of Quilter Financial Services Limited, Quilter Wealth Limited and Quilter Mortgage Planning Limited, which are authorised and regulated by the Financial Conduct Authority, and registered as 440703, 217742 and 440718 respectively. We are therefore fully authorised to offer mortgage and protection advice in Norfolk and across the UK.

The amount that you can borrow can vary greatly from lender to lender, and is generally based on current and ongoing affordability. This is determined by several factors including your credit rating, annual salary, outstanding debts, your credit history, the loan to value required, product flexibility and the other individual requirements etc. Get in touch for advice.

First and foremost, what seems ‘the right’ to you, may not exactly be the case. For instance, you may consider a loan with the lowest interest rate as the best deal, but if it requires you to have a great credit score, has big early redemption penalties or comes with really high set up fees, it potentially isn’t the best deal for you. Sometimes, a 30 year term may seem the best choice because of the low monthly outgoings, but in reality, a 15 or 20 year loan can save thousands of pounds in interest (for those who can afford to pay a higher EMI). Thus, what constitutes the right deal depends entirely on your individual circumstances, needs and requirements. This is something mortgage brokers are fully qualified to assess and advise on.

If we do move forward with a purchase or re-mortgage, there is very little work on your part. Our team will take care of initial fact finding, research, advising and recommending of the most appropriate deal and products for you. We will then do the online applications, the processing of these applications, and the instructing of solicitors and valuations if required. Throughout the process we will also keep you regularly update on your case’s progression.

If you wish to register a complaint, please refer to our complaints page https://jffinancial.co.uk/complaints/

As soon as possible! There is nothing more frustrating than finding the property of your dreams and then realising you can’t lend enough to buy it, Or applying for a re-mortgage and being declined due to lack of affordability. We suggest you contact us as soon as you start thinking of taking out a mortgage or re-mortgage. We can then help guide you through the deals you eligible for, and importantly how much you can borrow. You can then move forward with confidence and certainty!